Five workshops have been conducted within the centre that enabled the participants to examine and experience the current technology through a combination of hands-on activities interviews and information presentation, Skype IM was used for the introduction to instant messaging as well as a simplified IM interface that was developed for my previous project at university and was intended for the use of older adults.
4 semi-structured interviews were held at home with single and couple participants in their own home, each approximately lasting between 30 to 45 minutes. During each interview, information gathering techniques such as questionnaire and discussions were used to capture information regarding the familiarity of the user with IM, social networking and computer use. In home interviews provided a great wealth of information due to the possibility of taking different approaches to the participants and the comfort of the home setting and having the opportunity to see how the use of technology and IM fitted into the users life.
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